When you select the “Confirm” option on the Ronin Bridge website, MetaMask should prompt you for transaction approval. If you don’t see this prompt, please refer to the solutions provided below.
- Confirm that you have enough ETH in your MetaMask wallet to cover your gas fees. You can see the current gas fees on axie.live at any given time.
- Check to see if your MetaMask wallet has pending or stuck transactions. You’ll need to cancel any pending/stuck transaction you may have before you can proceed.
- Temporarily disable all browser extensions except MetaMask and Ronin, and then relaunch the browser. Some extensions tend to interfere with the connection and prevent users from withdrawing tokens.
- You may need to reset your MetaMask wallet extension/app. Please see here for instructions on how to reset your MetaMask wallet.
Withdrawals to Smart Contracts Are Not Supported
We do not support withdrawals to exchange wallets or smart contracts. Please only withdraw assets to your MetaMask wallet.
If you attempt to withdraw tokens to a smart contract, the confirmation button will not work as the interaction with the foreign smart contract is unsupported.